Afghan Voice Agency (AVA) - Kabul: Zabihullah Mujahid, the spokesman of the Islamic Emirate, published the text of this three-point decree on his official Twitter page today (Wednesday, May 24, 2023).
In the first article of this decree, the leader of the Islamic Emirate has ordered the ministries, independent directorates, Supreme Court, courts, provinces, provincial directorates, security commanders, districts and other government departments to provide the necessary facilities so that the applicants can directly discuss their problems with the authorities. These departments share and provide.
In the second article of his order, he said: Officials who cannot directly meet with clients due to busy work should appoint a representative to solve their problems, and they are responsible for handling the complaints of the clients as soon as possible.
In the third article of the decree of the leader of the Islamic Emirate, it is stated that this decree is effective from the date of issuance and will be published in the official gazette.
Meanwhile, some citizens complained about the lack of handling of their problems in government offices.